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Thomas, A., M. Krishnamoorthy, G. Singh, and J. Venkateswaran,  "Collaborative Services Provision in Production-Logistics-Scheduling:  A Coal Industry Example",  \i 2nd International Conference on Services in Emerging Markets ICSEM 2011\i0 , IIT Bombay, Mumbai, Service Research and Innovation Institute (SRII), 10/2011.\par \par }